FAQ

Araocasa can resist various scratches and stains. However, like most materials, destructive forces can cause damage to their surfaces.

No need. Because Araocasa\'s surface is completely free of pores and undergoes multiple polishing procedures, you don\'t need to use any glue or wax to maintain its surface luster.

Use a soft damp cloth, soak in warm water and wipe with a cleaning agent. If necessary, household cleaning agents without abrasives can be used (cleaning agents without abrasives will not damage the surface gloss of the countertop). If you need to remove stains such as food, chewing gum, nail polish, etc., you must first gently scrape the stains with a sharp blade, and then clean them with a wet cloth. For very stubborn stains, Araocasa provided cleaning agents and 3M universal wipers can also be used, or other substitutes that do not damage the countertop.

The main component of Araocasa is quartz, and mold cannot adhere and survive. The surface of the panel has no pores, which can inhibit the growth of bacteria. It is very suitable for use on kitchen countertops and food preparation tables. At the same time, Araocasa has been recognized by the Public Health and Safety Organization (NSF) and has passed the international NSF51 health and safety certification, gaining authoritative recognition in the industry. It can be safely used in laboratories, hospitals, restaurants, food processing plants, schools and other places with high hygiene and environmental requirements.

Use warm water and detergent, and simply wipe with a wet rag or kitchen towel. Grease, dirt, hair gel or accidentally spilled cosmetics will disappear immediately. Daily maintenance with a damp cloth, simple wiping can make your countertop as smooth as new, avoiding stains from adhering. However, please use a cleaning agent without abrasive.

We are the only distributor in China (including Hong Kong, Macao, and Taiwan). If you have any needs, please contact us directly.

Araocasa is more resistant to high temperatures than other stone surfaces, including granite, marble, and limestone, and does not show any changes below 180 ℃ (365 ℉). However, like all stones, Araocasa can also be harmed by sudden and sharp temperature changes. Therefore, in order for you to use a perfect and flawless countertop, we do not recommend placing the hot water kettle or pot directly on the countertop. At the same time, we suggest using insulation pads or racks appropriately between the countertop and cooking utensils (such as electric fryers or ovens).

Araocasa countertops combine high-quality and artistic elements, enhancing the taste of modern kitchens; Its surface is dense and porous, and harder than marble, granite, etc., making it very durable. In daily use, only commonly used cleaning agents are needed to keep the panel as bright as new; Meanwhile, due to its very hard and dense surface, it does not adhere to colorants, thus eliminating regular maintenance work such as waxing and polishing.